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RESERVATIONS POLICIES

The Hotel requires that all reservations for rooms have as much detail as possible about the person (s) who are going to stay, (children, ages), for seniors, seniors and minor children, they will only be assigned ground floor rooms.

The information you send us is highly dependent on whether we can guarantee you a safe and pleasant stay. The Hotel will give priority to guaranteed reservations, be they with transfer, deposits or cash.

The Hotel will give and guarantee complete discretion and security with personal data, including the card numbers of the clients

  • Families with children and older adults can only book rooms on the first floor.
  • The number of people and details must be indicated when making the reservation (regardless of age).
  • ALL RESERVATIONS ARE FINAL.
  • Restrictions apply DATE CHANGES OR MODIFICATIONS WITH  7 DAYS before check in
  • 100% OF THE RESERVATION WILL BE CHARGED AT THE TIME OF RECEIVING THE SAME.
  • NOT ALL rooms have a balcony, PLEASE CHECK THE ROOM RESERVED.

Note: restrictions, holidays, special dates, end and beginning of the year apply.

CONTACT DETAILS AND RESERVATIONS:

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